Privacy Policy

Effective Date: January 2026

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Who We Are

Your Next Chapter (“we”, “us”, “our”) provides practical and emotional support services to individuals navigating life transitions.

We are the data controller responsible for your personal data.

Contact details:
Email: hello@your-next-chapter.co.uk

Location: United Kingdom

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What Information We Collect

We may collect and process the following data:

• Name

• Email address

• Phone number

• Any information you provide via contact forms or messages

• Website usage data (e.g. IP address, browser type, pages visited)
   

How We Collect Your Data

We collect data when you:

• Submit an enquiry through our website

• Contact us via email or phone

• Use or browse our website (via cookies and analytics tools)
   

How We Use Your Data

We use your information to:

• Respond to enquiries and provide services

• Communicate with you about support or services

• Improve our website and user experience

• Maintain records of communications

We will only use your data where we have a lawful basis to do so, including:

• Your consent

• Legitimate business interests

• Performance of a service requested by you
   

Sharing Your Data

We do not sell your personal data.

We may share your data with:

• Trusted service providers (e.g. Wix platform, email providers)

• Professional advisors where necessary

All third parties are required to respect your data and keep it secure.
 

Data Storage & Security

Your data is stored securely using appropriate technical and organisational measures.

As our website is hosted on Wix, your data may be stored through Wix’s data storage, databases and applications, which are secured behind a firewall.
 

Data Retention

We only keep your personal data for as long as necessary to:

• Respond to your enquiry

• Provide services

• Meet legal or regulatory requirements
   

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Withdraw consent at any time

To exercise your rights, please contact us using the details above.
 

Cookies

Our website uses cookies to:

• Improve website functionality

• Analyse website traffic

You can control or disable cookies through your browser settings.

We may also use a cookie banner to obtain your consent where required.
 

Third-Party Services

Our website may use third-party tools (such as Wix analytics or embedded content), which may collect data in accordance with their own privacy policies.
 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.
 

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: hello@your-next-chapter.co.uk